Chair/Trustee Vacancy

As a result of the continued growth and development of our organisation, we are looking to recruit 1-2 trustees to strengthen our Trustee Board.  Ideally, we are looking for people with marketing/finance/business development experience. Please contact the Chief Executive’s PA – Jo Bryl, jo.bryl@cacv.org.uk, to arrange an informal discussion.

Every Thursday 11.30am to 3.00pm
we offer a Money Advice
Drop-In 
at our Cardiff Offices.

This service is on a first come, first served basis. A further appointment may be needed if your issue is complex.

Looking to Volunteer?

Email:–

adela.alonso@cacv.org.uk

to find out more about volunteering opportunities in the Citizens Advice Cardiff & Vale

LATEST SCAMS TO LOOK OUT FOR

scam1

Action Fraud is highlighting the latest scams based on reports from the public assessed and analysed by the National Fraud Intelligence Bureau (NFIB). 

Banking customers targeted by Smishing

Victims have reported receiving text messages, purporting to be from their banks, advising them that new direct debits have been set up. The messages ask victims to contact the bank on a number provided if these haven’t been authorised.

When the victim contacts the “bank” they are asked to provide personal details. Fraudsters then take control of the account and send payments. You should always call your bank using a number from a bank statement or a verified source, not a text message.

Scam text messages can take any form,

These texts are very convincing as they use victim’s full name. Clicking the link takes you through to a fake website, where you are asked to enter your username and password. Enable two-factor authentication on your Apple ID account for better protection.

Fake and copy cat websites

Legitimate looking websites continue to dupe people out of money.  For example, one victim who typed ‘McAfee’ into a search engine clicked on a prominent link believed to be genuine. As a result, the victim contacted fraudsters who obtained personal details and took control of their computer.

In another report, a victim was who was attempting to change the address on their driving licence ended up using a website that charged them £50 for a service that is actually free. One website in particular advertised carrying out driving licence applications for 90p but was actually taking £50 and not carrying out the service.

Adele fans predicted to be targeted by ticketing fraudsters

Adele is performing at concerts in the UK until May. News reports suggest that resellers have been selling tickets online for up to £25,000. We anticipate an increase in ticket fraud reports over the coming months.

In 2015 online ticket fraud rose by 55%, costing the UK public £5.2 million – follow our advice to avoid falling victim.

Santander “Click Safe”

These sophisticated Santander scams email rely heavily on social engineering. Social engineering is an extremely targeted type of scam where fraudsters manipulate their victims into sharing confidential information. Emails from Santander will always be addressed to you and won’t have a standard ‘Dear Customer’ greeting.

Santander-scam-email

Ebay “Your order has been despatched today”

There are different variations of this EBay scam in circulation but they all relate to the fake order dispatch. If you have entered data through a fake eBay web page, you should take immediate steps to protect your account.

eBay-scam-email

More than 68% of people who reported a phishing scam said that they received it in the form of an email – find out what behaviours put you at risk and how to protect yourself.

To report a fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.

Follow us – we’re social!

Barry Out-Reaches

Skomer Road

Barry

CF62 9DA

Mon  09.30am – 12.30pm

Coastlands Family Church

Tennyson Road

Barry

CF62 9TN

Thursday 4.30 pm – 6.00 pm

Outreach Service

Western Vale Integrated Children’s Centre

Station Road

Llantwit Major

CF61 1ST

Mon 9.30am – 11.30am \ 12.00 – 13.00pm

Penarth Outreach Service

West House,

Stanwell Road,

Penarth

Thurs 9.30am – 11.30am Re-Opens 12.00pm – 13.00pm

Citizens Advice Bureau

The Gathering Place

St Athan

By Appointment Call 01446 – 733924

Staff and families at RAF St Athan

By Appointment Call 01446 – 733924

 

 

Cardiff Out-Reaches

Cardiff Community Housing,

Callaghan House,

Meteor Street,

Adamsdown,

Cardiff

CF24 0HE

Mondays  10 am – 1 pm

Community Centre,

Loudoun Square,

Butetown,

Cardiff

CF10 5HW

Wednesday  10 am – 1 pm

Ely & Caerau Community Hub,(Jasmine Enterprise Centre)

Cowbridge Road West

Ely,

Cardiff

CF5 5BQ

Monday            1 pm – 3 pm

Tuesday            9 am – 1 pm

Wednesday       9 am – 1 pm

Thursday           10 am – 1 pm

 

Grangetown (Library)

Cowbridge Road West

Ely,

Cardiff

CF5 5BQ

Tuesday            10 am – 1 pm

Wednesday        2 pm – 5 pm

 

Roundwood,

Llanedeyrn

Cardiff

Friday      10am-1pm

Library Learning & Community Centre,

Countisbury Avenue

Llanrumney

CF3 5NQ

Wednesday  10 am – 1 pm

 

 

South Riverside Community Centre,

Brunel St,

Riverside,

Cardiff.

CF11 6ES

Monday   10 am  – 1 pm

Rumney Hub

Llanstephan Road,

Rumney

Cardiff

CF3 3JA

Wednesday     2 pm  – 4.30 pm

Cloughmore Medical Centre,

19 South Park Rd,

Splott,

Cardiff

CF24 2LU

Monday   2 pm  – 4 pm

Oasis,

69b Splott Rd,

Splott

CF24 2BW

Wednesday  10 am – 1 pm

27-29 Splott Rd,

Splott,

Cardiff.

CF24 2BZ

Thursday   10am – 1 pm

The Library,

30 Crickhowell Road

St Mellons

CF3   0EF

Monday       10 am – 1 pm

Thursday      5 pm – 7 pm

30 Crickhowell Road,

St Mellons,

Cardiff

CF3 0EF

Tuesday   10 am – 1 pm

Concourse,

UHW,

Heath Park,

Cardiff

CF14 4XW

Thursday    10 am – 1 pm